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Buying These Products
MIS started selling inkjet supplies in 1994. We were originally involved with setting up Management Information Systems for small businesses. In 1994 we had an opportunity to get started in the inkjet business. The rest is history. Read how Inksupply.com makes a difference.
Customer Service
There are several components of Customer Service, the most important one that goes without saying is
attitude. We will bend over backwards to help you in any way we can.
We have a Helpdesk System. It has a built in Support Request System and several other integrated features, like the Download Library. We encourage you to explore it and use it. It is key to our continued quest for better customer service.
We also have custom shopping cart software that retains your order history. You can manage your own account information and view all of your on-line orders from the past. You can reorder from the order history screens and set automatic re-order reminders. To access your order history, click on the My Account button at the botom of the page.
To help you find what you need, we have a Personal Shopper Service. When needed, one of our staff members will assist you in selecting the best products to fit your printing application. It saves time and frustation for those that are not exactly sure of which MIS products to order. Shopping Assistance is free.
Read what our customers are telling us about our customer service and products.
Mailing Address
MIS ASSOCIATES, INC
2901 AUBURN RD.
AUBURN HILLS, MI 48326 USA
click on map for directions ---------------->
Phone Numbers
Phn: (248) 289-6007 ... Order Desk & Technical Support
Fax: (248) 289-6013 ... Fax Orders - Available 24 hours
| Tech Support | |
| Helpdesk: | Customer Service & Tech Support |
| Knowledge Base: | FAQ and Answers |
| Support Request: | Submit Request for Support |
| Announcements: | MIS News and Announcements |
| The Blog: | Inside Inksupply - Blog |
| Email: | Email is processed via our Helpdesk |
Internet
Website: www.inksupply.com
Website: www.cartridge-eliminator.com
Website: www.inksupply.net
Website: www.inksupply.biz
Website: www.inksupply.info
Website: www.inksupply.ws
Website: www.inksupply.tv
Website: www.inksupply.org
Website: www.inkjet-supply.net
Website: www.inkjetsupply.us
Website: www.thinksupply.com
Website: www.misink.net
Website: www.missupply.com
Website: www.mis-supply.com
Website: www.mis-inkrefills.com
Website: www.mis-transfers.com
Website: www.datacover.com (protective covers)
Website: www.gourdmaker.com (inks for gourd decoration)
Facility
Hours of Operation: Eastern Time 8 am to 5 pm... (M-F)
Holiday Schedule:View MIS Calendar
See photo of our Order Fulfillment Center
See photos of the Building
Terms & Conditions
Order information, Shipping Options,
Payment Methods, etc... (learn more)
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Privacy & Security |
Our order form is secure. Credit card details are encrypted. The information we collect is kept strictly private and is not shared with any third parties. We do not store or save credit card numbers. Read our statement of Privacy and Security. |
Michigan
Eastern Time Zone
Helpdesk Guidelines
For a faster response to your questions please use our Helpdesk...
- Before submitting a Support Request, search the Knowledge Base for answers to your questions.
- Please provide your name, email address, subject and message
- Select the department best suited to answer your request.
- Include your order number or invoice number in the message area, if you have them.
- If it is an emergency, tell us what the deadline is and mark the request as high or urgent priority.
Thank you for understanding. We are not a giant corporation with unlimited resources.
The number of phone calls we can take during the day is quite limited, but
if you need an immediate answer, please request a time when you can call so we will be available to talk with you. We
are here from 8 am to 5 pm Eastern time, Monday through Friday. We don't work on the
weekends, and we are usually shut down during lunch time, 11:30 am to 1 pm, Eastern time.
Copyrights
This web site is owned and operated by MIS Associates, Inc. Unless otherwise indicated, all materials appearing
on this web site, including the text, site design, MIS logos, graphics, icons and images -- as well as the selection,
assembly, and arrangement thereof -- are the sole property of MIS Associates, Inc., © Copyright 2000-2008; All
Rights Reserved.
Trademarks & Logos
This web site contains descriptive references to certain marks, equipment models, and product identifiers that
are, or may constitute trademarks or registered trademarks that are owned by parties other than MIS Associates, Inc.
Where possible and appropriate, this web site uses the © and TM symbol to identify a registered trademark owned
by a party other than MIS Associates, Inc. MIS Associates, Inc. makes no claim of ownership with respect to
such marks, equipment models, and product identifiers, which are used in this site solely for descriptive
purposes and to indicate compatibility with MIS Associates, Inc. products. MIS Associates, Inc. references
in this web site to such marks, equipment models, and product identifiers does not indicate -- and is not
intended to indicate -- the source of MIS Associates, Inc.'s products or any endorsement of
MIS Associates, Inc., products or any sponsorship, affiliation, or other connection between
MIS Associates, Inc. and the respective owners of such marks, equipment models, and product identifiers.
Know Your Rights
The manufacturer of the printer you are using cannot void the warranty on your printer because
you use a cartridge or refill kit manufactured by someone other than the printer manufacturer.
This prohibition includes the use of compatible, aftermarket, 3rd party, and refurbished cartridges.
Learn more...
Get Your Own UPS or FedEx Account
If you are outside the USA, having your own Federal Express and UPS account can be a great benefit. All shipping, duty and
tax will be billed direct to your account. It is easy to get an account set up. All it takes is a valid credit
card to set up an account. Learn more.....
If you wish to use your corporate or personal FedEx or UPS account number on your next order,
click here.
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We hope you enjoy our website. We put a lot of information out there for the end users of
inkjet printers. We believe in sharing this information. The more you know, the easier it
is for you to use our high quality, low cost products. Be sure to use our
Search Tools if you are having problems finding what you need.
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