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[Comment: Not part of Law]
It is your right to purchase and use compatible, aftermarket, refurbished, or 3rd party inkjet cartridges. Under
no circumstances may any company, associate, salesperson, support technician, or service technician deny you service
or warranty work that would otherwise be covered under the manufacturers warranty program.
As stated by our competitors... The manufacturer of the printer you are using cannot void the warranty on your printer
because you use a cartridge or refill kit manufactured by someone other than the printer manufacturer. This prohibition
includes the use of compatible, aftermarket, 3rd party, and refurbished cartridges.
Furthermore, you do not have to be intimidated when the manufacturer or their representative tells you that they will void
your warranty on your equipment if you do not use their ink or toner. Nor should you be intimidated if they should try to
charge extra if you are not using their ink or toner products. This is illegal and is referred to as "product linking".
See, Supreme Court Ruling: IBM vs. The United States.
Here the Supreme Court ruled that IBM could not threaten customers with the termination of there data processing equipment
leases just because they did not use supplies manufactured by IBM. Such practice constituted a "Tying Agreement" and was
found to be in violation of the Sherman and Clayton Anti Trust Law.
It is your right of free choice to choose any supplier of compatible supplies you wish for your printer and printing equipment.
You are acting within the letter of the law by doing so. The printer manufacturers and their service and support people
are well aware that lower priced supplies are available in the free market. Threatening to void the warranty and to charge
for service calls, normally covered by their warranty, are commonly used to intimidate customers. It is their only defense.
Save this document and read it to them, if you are threatened.
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