Subject: Durability Beyond Expectations

Just wanted to thank MIS (inksupply.com) for the great support we here at Lakeville UMC received while installing our new CFS on our Epson Workforce 30 printer. We started buying After Market ink from inksupply.com for our HP 3800 until it died. We do a lot of printing and it was slow. On a recommendation from MIS we purchaed from Epson their Workforce 30 printer. With the volume of prinjting we are doing your Continous Flow System was the next logical step. The quality of our printed material has also improved with the use if your MIS PRO ink.Epson ink was ok but the MIS PRO ink is much brighter and crisp.

Thanks again

Jim Lakeville UMC

Thank you very much for the assistance today. The problem with my printer certainly turned out to be more complicated than I had expected. Your patience, cooperation and knowledge over a very long phone call certainly made things easier.

Chris M.

Just a quick note to say my order arrived and I am thrilled to bits with the contents. Both systems are beautifully made and far exceed other methods, such as hole drilling the carts. No doubt pieces of plastic from drilling could potentially clog the print heads, not to mention the fact the carts are only half full. I tried drilling for a while and got ink everywhere. Anyway, just want to say a big thanks for your products and excellent service.

Cheers,
Robert

Hello! Thanks for the newsletter. It reminds me that I have been wanting to tell you how good I feel about your company. I am an individual user with very small refill ink needs compared to most, but I have to say, your courtesy towards me and your concerns in resolving a recent minor error went a very long way in gaining my business.

For your interest, I had been dealing for many years with a local firm that naturally I wanted to support, both from habit and loyalty, yet found to becoming increasingly distant and disinterested. We recently bought one of Canon's new PIXMA printers to supplement our existing office HP inkjet, and as an example of your progressiveness, you were able to supply refill ink for it, whereas the local company shrugged and cited "technical difficulties" when queried about such ink.

Rest assured, you will continue to receive our future orders, small though they might be. Thanks for great customer service!

Bob C.

Wanted to let you know, I received my inks yesterday. I couldn't wait to get them installed and see what happens. I am stunned! The quality of my B&W prints have just taken a giant leap and I don't even know what I am doing yet. Thanks again for your quality and I will be ordering again soon.

John S

I received my order today. ��Thank you very much, once again, for a great deal and transaction. ��Count on me in the future.

Wayne

The 4 oz bottle of Canon yellow ink for my iP4200 is a "dead on" perfect match. This was my first purchase. I run a busy ink store in Ontario and have many great suppliers, but none had this ink and they suggested the 3e yellow for i560. This was not perfect. The MIS ink was excellent, no adjustments needed on color management and the price was great.

Your website is easy to surf, and most helpful. It is obvious you have done the homework needed to have a great Knowledgebase. My increased sales are in a great part due to the new tech info on Epson printers.

Many thanks to the order desk for helping walk me through placing a credit card order on the website. It was my first on-line order ever.

I hope you remain at the "pinnacle" of Quality Service and knowledge. Few have reached this level in our industry and even fewer can hold that position with customers. Now that I have found you, loosing you, would mean I go back to CRAYONS - YIKES!!

W.J.P.

I resolved the problem eventually by dumping the remainder of the "cheep" ink that came with it and using MIS dye ink instead. I downloaded an ICC profile of the ink and printer from the MIS website, and used it in Photoshop, even though it was for Epson paper not the Kirkland I use exclusively.

This was a revelation, parts of the grey scale with had proved impossible to print correctly now produced correct neutrals with discernable graduations all the way through the density range. I now have confidence enough in my system to order a custom ICC profile from the Dot Factory.

The moral of the story is.... "If you want good prints use the good ink from MIS - don't mess with the cheap stuff."

Peter

You don't call it Mis Print. Sorry I won't be the first to have thought of that. I am mailing to say so far, so good, or completely excellent. No misprints! The instructions were clear and concise and only a genius could fail to follow them. I am getting first rate A4 pics, catching up day by day with a backlog caused by dodgy generic ink carts and the ruinous cost of Epson's daylight robbery. Insh Allah I shall never look back.

Damon

I mean the chances of one being able to mix these things like that from two completely different companies and not see significant color changes seems unbelievable to me.

In this case I can't help but think that possibly these new MIS PRO pigments ARE Ultrachrome, from the same factories? We all know Epson doesn't make anything and they have to get their inks mixed somewhere. In addition they are moving on to a completely different inkset with a different base in K3, probably made by a totally different company. The only other possibility is that MIS has so completely reverse engineered the Ultrachome pigs that they got it 100% exactly right? What are the chances of that happening? Man.

John

Once again, MIS do the business!

Have recommended your service on our Photo Group Forum and have link on our websites.

I print using 1280's and MIS Archival Pigmented inks.

I have read a lot about longevity...but wanted to prove to myself from a practical perspective that I was using an ink/paper combination (Red River Paper Polar Matte) that would stand up.

I live on the coast of Oregon. One fall day several years ago I cut one of my 13 X 38" panoramas into 4 pieces. I put one piece in a dark drawer, another in a north window, another in a south window, and the last up on the dashboard of my nasty 4X4 pickup. It was a wet winter. My truck got nastier.

After 6 months I placed them side by side and was shocked at how little change there was. The one that got to ride around in my truck with me fared the worst...but none the less far better than I ever would have imagined. Barely noticeable difference.

My suggestion...ask, like you are...read archives...and cut something into 4 pieces and prove it for yourself.

Jim C.

Thanks

Dawn

We have a digital lab where students have access to two Epson 4000's and one 4800. Each fall semester I teach a digital darkroom class; these are students who've already taken several digital imaging classes and want to concentrate on inkjet printmaking. I have every student purchase their own C86 printer (its on their course supply list). I started doing this as a way to encourage the same sense of ownership they experience in the wet darkroom. It makes the digital printing process less objective and more tactile. They learn the "care and feeding" of their own machine and use the small printers to master basic printing workflows (including print profile authoring with an EyeOne kit). They use the larger printers for mid-term and final portfolio work.

I demo both BIO (black ink only) and the EZ inks in class. About half, those interested primarily in grayscale printing, purchase a second C86 (they find them for around $40.00 on sale; less than the cost of many Photoshop textbooks).

I consider the C86/EZ inks a minor miracle.

B.K.
Austin, Texas

The print is on a south facing window sill that has an awning (in South Florida). It gets very bright indirect light all day, and a small amount direct sunlight during early morning and late afternoon as it peeks under the awning. Room has A/C so temp & humidity are moderate.

Print was placed there on November 3, 2003. It has a piece of 4-ply mat board taped across it at exact markings so I can check under it periodically.

Regards,
Clayton

I received a set of the MIS spongeless cartridges for my Epson 2000p recently. Following the clear instructions, I had no problem in filling these cartridges, and there was very little mess--just a little ink came out at the top when I overfilled the storage tanks, which I easily wiped up with a Kleenex. (It's a little hard to tell when you've put in the maximum amount of ink that the tank will hold.) No foam at all. After cleaning the 2000p's heads a couple of times, the printer operated perfectly with these cartridges. And refilling was equally easy. A terrific product that I'll continue to use until my printing workload increases, at which time I'll probably purchase your continuous-flow system.

Thanks,
Peter

Well, I've had some more experience with the system now, and I must say it's capable of making superb prints��if you are. It works nicely on the inexpensive Epson Enhanced Matte paper; my own best results have been on Lyson Photo Velvet Fine Art paper (a.k.a. Smooth Fine Art Paper "Portfolio" in metric sizes), but I haven't tried all the options. Paul Roark likes Hahnemuhle PhotoRag, PermaJet Portrait Classic, PermaJet Alpha, and Premier Fine Art Hot Press.

Besides the "EZ" part there are two really formidable advantages to this system. The first is extreme economy. Although it sets up as a four-ink process, it's really a two-ink process, because the gray inks in the C, M, and Y positions are all the same. Since you can purchase a CFS (continuous flow system) with empty tanks for $100, and two pints of the two inks for another $100, you can provide yourself with a nearly inexhaustible supply of ink in a very low-maintenance setup for a mere $200, which wouldn't even buy three sets of color ink carts for, say, a Canon 9000 or an Epson 2200. Ordinary ink carts supply volumes of ink measured in milliliters; your $100 buys a quart of ink for the MIS EZ system. Add this to the fact that the Epson C86 printer can be bought for $60-$100 depending on how good a deal you find, and Epson's very good and very inexpensive Enhanced Matte paper, and you've really got a very inexpensive system.

The other extraordinary property of the system is extreme stability and permanence. All of the MIS EZ inksets are pure carbon pigment. Unlike even Epson's excellent color UltraChrome inkset, no dyes are used at all. What this means is that if you use a truly archival 100% rag paper, you'll be making prints every day that will still be viewable 500 years from now. (I know whereof I speak, having studied many 500+-year-old books printed with carbon ink on rag paper.) As Paul points out, the inks will easily outlast the 100-year-plus-or-minus life span of Epson Enhanced Matte. Although it's tough to say for sure, when I consider that photo paper has to go through an acid bath and has a gelatin supercoat that certain bugs love to nibble, and also that metalized silver sometimes has a tendency to "plate out" over long periods of time, it's probable that MIS EZ prints on the best papers are more permanent even than archivally-processed fiber-base B&W prints. And that's really saying something.

Sincerely,
Digital

Sincerely,
Charles

I used the Epson sliders (being that I did not have a lot of time because of the deadline) but I will be using the curves and will be playing with the curves as well. I figure I will use the step wedge and make the correction neccessary for my paper media as well as my UT2 inkset. As you had stated, all variables change with different stocks of inks and paper media.

I am so excited about this inkset that I plan on converting my Epson 7600 to the UT7 inkset in a few weeks. Also, I have used Imageprint and the MIS UT2 workflow blows IP away.

Keep up the good work and you are definitely a pioneer in digital black and white printing.

Regards
Ross

Thanks again,
Kevin

Thanks again,
Ernest (Andy)

Thanks,
Lance

I started a few years ago with the R9 plug-in. Banding problems plagued me from the onset. Had better luck with MIS VM and your curves.

From there switched to UT inks. I was very happy with that combo also. (On Matte paper only of course)

Last month switched to the "NEW" ICC Profiles and Selenium tone inks, thinking maybe R9 was onto something. (The Soft-Proof feature intrigued me). Well, what a wasted month. Constant clogging with the Piezotone Inkset, and not one decent print. There's something screwed up with the 1280 profiles. Between clogs, I had blacks that blocked up completely at 95%, and midtones that looked the same between 65% and 85%. Just horrible prints.

Last week the UT2 inkset arrived. I popped it in the 1280. Ran one cleaning cycle and decided to give printing a whirl.

Using NO curve and basically no workflow I opened a file in PS8 and hit print. I just couldn't believe it! What followed was a beautiful print on the first try. I actually like the slightly warm tone I get, without touching the sliders.

I have a CD of ICC Profiles from Cone editions if you want it. (I mean it). I'd offer you the ink if I hadn't wasted two cartridges to get the profiles to work.

I'm sticking with the UT2.
Your the best, God Bless and THANK YOU once again.

Scott

Let me know if you want the ICC CD

I will continue to support and recommend your site to all.

Thanks Lou

Sincerely,
Alvin

Aloha,
Alex

Take care,
John

Shall be very ready to order again when I need more!

Thanks Richard M.

I want to take this opportunity to thank you for your outstanding service. This is the second or third time I have ordered from you the service has been great. And your web site is filled with good information that has been very helpful. It's very nice to do business with someone who provides good service, and I can assure you I have recommended you to my friends.

Thanks JP

Greg

As I went to pick up my 5 yr old from kinder garden, the rear door of my car opened and the whole box of my new MIS cfs fell into the street, scattering the contents in 5 inches of semi melted snow, dirt, goo, grudge and oil.

All was saved by your foresight to seal the pieces in little bags.

Thank you

John G.

Satisfied customer (and I haven't even tried to install the kit yet!)

Mary M. - ND

Thanks you for a great solution at very reasonable prices.

Joseph H.

Well... now that my problem is solved, I am a "happy camper" with the CFS System. By the way, I find the MIS ink as good, if not better, than Epson OEM inkset. I am using an Epson 1270.

Sincerely,
Larry

I haven't seen such incredible customer service from anyone in such a long time. I will remain a customer and recommend you to anyone who could use a CFS system.

Thanks Again!!��
Marty

I used Monaco EZ Color to reprofile several of the Epson papers for use with you inks, but to tell the truth, you ink is such a good match for the Epson ink (with the exception of cyan fading, of course) that it probably wasn't necessary.

Anyway, I just wanted to let you know how extremely satisfied I was with the product. Pass the word on to the others at MIS.

Thank you,

Charlie

Thank you,

Malcolm

As anyone who has ever used a 1200 will know, that kind of output would have been nearly impossible in that time frame using individual ink cartridges. Your CFS worked flawlessly and reliable throughout. It was necessary to run a cleaning cycle only once during the process -- a minor interruption...

The MIS CFS has made my 1200 into a practical tool for my digital art, rather than means of producing the occasional beautiful curiosity.

Thanks again for developing this great product and selling it for a price that ordinary folks can afford. I'm spreading the word to every 1200 user I know in this area, and hope you are wildly successful with the product!

Regards,
Jim
Portland, OR 97212