1 Year Defect Free Guarantee For Select Products
Inksupply.com offers a 1-year free replacement warranty on select products. If these products fail to perform due to manufacturing defects, we will send you a replacement up to one year from the date of purchase.
In order to utilize the warranty, please contact us at firstname.lastname@example.org with your order number and explain the defect. Once we determine that your product is defective, and whether it must be returned for inspection, we will send you a replacement at no cost. This warranty only covers exchange of defective products, and does not allow for returns or refunds beyond our normal 60 day warranty.
This additional warranty only covers products that are defective due to a defect in manufacturing as determined by Inksupply.com. Products that are found to have been; used incorrectly, improperly stored, intentionally or unintentionally damaged (example dropped, spilled, instructions not followed) will not be eligible for replacement.
Example of eligible product:
Example of ineligible product: